Privacy Policy

Sarah's Cleaning Services ("we," "us") respects your privacy. This policy explains what we collect when you visit our website or request a quote, and how we use it.

Information we collect

• Contact details you provide: name, phone number, email, and zip code.
• Details about your home and service needs (service type, bedrooms, bathrooms, timing, photos you send).
• Basic technical data such as browser type, pages visited, and referring links (including ad campaign parameters).

How we use it

• To prepare quotes, schedule and perform cleanings, and communicate with you.
• To send text messages you have agreed to receive.
• To improve our website and measure our advertising.

Cookies & advertising

We may use cookies and the Meta Pixel to understand site visits and measure the results of our Facebook and Instagram ads. This shares limited browsing information (such as pages viewed and quote submissions) with Meta Platforms. You can limit this through your browser settings or your Facebook ad preferences.

When permitted, Meta receives pages viewed, browser and device information, cookie identifiers, and quote submission events to measure and optimize our ads. We do not send your quote contact details to Meta for customer matching. In regions requiring advertising consent, tracking is disabled until you accept our regional banner; if your region cannot be determined, the banner also appears. Elsewhere tracking is enabled unless you reject it or an applicable opt-out such as Global Privacy Control is present.

Cookie settings in the footer lets you accept, reject, or withdraw advertising permission at any time. Your browser stores a visitor reference and a history of choices, timestamps, region, and the notice shown; withdrawing preserves earlier acceptance evidence. Quote event records reference the applicable advertising choice and region. Changes apply immediately, including other open tabs. Events blocked by your choice are not sent later. You can also contact us about your privacy choices.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business (such as scheduling, messaging and website tools), when required by law, or to protect our rights.

SMS / text messaging

How you opt in: You can choose to receive text messages from Sarah's Cleaning Services by checking an optional, unchecked checkbox on the final step of our website quote form at sarahs-cleaning-services.com. There are two separate checkboxes: one for service messages (photo requests for your quote, price quotes, appointment confirmations and reminders, and follow-ups) and one for occasional promotional messages (special offers and discounts). Checking either box is not required to request a quote, and consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. We collect your mobile number and your consent choices, including the date and time you opted in, so we can send only the messages you agreed to.

Mobile phone numbers and SMS opt-in consent are never shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. You can opt out of text messages at any time by replying STOP. Reply HELP for help.

Data security & retention

We use reasonable safeguards to protect your information and keep it only as long as needed to serve you and meet legal obligations.

Your choices

You may request access to, correction of, or deletion of your information by contacting us. Children: our services are not directed to children under 13 and we do not knowingly collect their information.

Contact us

Sarah's Cleaning Services, Kansas City, KS · (913) 490-0398 · saraigarcia848@gmail.com